Audiology Services

Your hearing health is our priority—we provide personalized care, from comprehensive evaluations and tinnitus solutions to hearing aid fittings and custom protection, ensuring your unique needs are met with expertise and precision.

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Comprehensive

audiological

evaluations for:

Medical diagnosis of hearing loss

Hearing loss management and monitoring

Hearing aid prescription

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Ottawa Hears Genia Kanne-Shmigol, Doctor of Audiology, audioloigist, hearing test, hearing aids, tinnitus, earwax removal, Ottawa Hears, Ottawa, Kanata

Additional audiology services

  • Advanced Tinnitus Neuro Assessment: This assessment evaluates both the auditory system (ears) and the neural pathways (brain processing) involved in tinnitus perception. It is designed to identify peripheral and central contributors to tinnitus and guide personalized treatment planning.

  • Auditory Processing Assessment: Evaluations available for children aged 7 years and older.

  • Otoacoustic Emissions Testing (DPOAE, TEOAE): Assessing inner ear health.

  • Earwax Removal: Utilizing ENT-approved methods for safe and effective removal.

  • Hearing Aid Fitting: Incorporating Real-Ear Measurement (REM) for precise fitting and optimal performance.

  • Electroacoustic Assessments: Evaluating the performance of hearing aids.

  • Hearing Aid Repair and Maintenance: Ensuring ongoing optimal performance.

  • Custom Ear and Hearing Protection Molds: Customized fittings for effective noise protection.

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Hearing assessment for adults and children

We use state of the art diagnostic tools to provide the most accurate hearing assessment for our patients.

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Hearing aid prescription

We offer unbiased, personalized guidance on hearing devices such as hearing aids, FM systems, bone‑conduction devices and hearing implants. Because we are not tied to any manufacturer, our recommendations are based only on what will work best for you and your daily life.

Earwax management

We offer gentle earwax management services for adults and children 1 year and older. These procedures are as sophisticated as those used by otolaryngologists (ENT specialists). Methods like micro-suction, curettage, and irrigation are known for their safety and effectiveness.

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Holistic Tinnitus Care

At Ottawa Hears, we provide advanced tinnitus assessments that go beyond basic hearing tests to evaluate how the auditory system, brain, and nervous system contribute to tinnitus perception. Our approach focuses on identifying both peripheral (ear‑based) and central (brain‑based) factors that influence tinnitus severity and distress.

This service is designed for individuals experiencing ringing, buzzing, or sound sensitivity who require a comprehensive, clinically grounded evaluation.

Tinnitus is not just an ear condition. It is a brain perception shaped by the nervous system, stress levels, sleep quality, and overall health.

In the realm of tinnitus treatment, we continuously enhance our expertise. We proudly hold accreditation in Tinnitus Retraining Therapy (TRT) from the Jastreboff Hearing Disorders Institute in Maryland. This internationally recognized method boasts a remarkable 94% success rate in effectively managing tinnitus.

Lenire® Tinnitus Therapy – Coming Soon
A non‑invasive, brain‑based tinnitus treatment is coming to Ottawa Hears. Join the waitlist:info@ottawahears.com

A man receives an ear cleaning using a specialized instrument with a blue tip, held by a healthcare professional.

Custom ear plugs

Our premium custom ear plugs, tailored to your ears, help prevent hearing damage in loud environments by reducing sound to a safe level, while maintaining natural sound quality. Ideal for law enforcement, hunters, swimmers, musicians, light sleepers, and noisy occupations. Available in a range of colors.

Let’s Connect

No medical referral is needed to visit our audiologist—simply fill out the contact form to book an assessment or send us your inquiry. We are proud to extend our services to retirement homes and long-term care facilities across the Greater Ottawa-Gatineau area.

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