Hear Better. Live Better.

At Ottawa Hears Audiology, our mission is to improve the quality of life for those experiencing hearing, tinnitus and earwax challenges by providing exceptional, patient-centered care. Our dedicated team utilizes advanced technology and personalized solutions to empower patients in making informed decisions about their hearing health. Through community outreach and professional development, we remain at the forefront of audiology advancements and foster a collaborative network that promotes better hearing and well-being in our community.

Reasons Patients Opt for Our Services

The distinction between local, independent, and chain businesses is significant, especially in hearing healthcare. Our independently owned audiology clinic is dedicated to excellence and prioritizes our patients' well-being. Committed to serving our beloved community, we aim to fulfill promises made to patients now and in the future.
Our audiology clinic serves as a one-stop destination for all hearing needs, offering comprehensive solutions such as evaluations, consultations, and hearing aids. We cater to various requirements, ensuring personalized care and patient convenience.
Our audiologist, with over 10 years of experience, is highly skilled and knowledgeable. She continually expands her expertise by attending top global conferences to provide exceptional patient results. Her dedication to learning and growth is evident in the outstanding care she delivers.
Our audiology clinic has earned the trust of numerous physicians due to our exceptional patient care, cutting-edge technology, and highly qualified audiologist. We work closely with medical professionals to provide comprehensive hearing solutions and ensure optimal patient outcomes.
  • Assistive Devices Program of Ontario (ADP)
  • Veterans Affairs Canada (VAC)
  • Workers Safety and Insurance Board (WSIB)
  • Ontario Disability Support Program (ODSP)
  • Interim Federal Health Program (IFHP)
We believe everyone deserves access to high-quality audiology care, so we have designed our pricing structure to be affordable and accessible. Despite our highly competitive prices, we never compromise on the quality of our services.
Our audiologist is proficient in English, French, and several other languages, enabling her to establish effective connections with individuals from diverse communities and cultural backgrounds.

Call us or fill in the contact-us form to request a callback regarding any of our services.

Meet Our Certified Audiologist

Genia Kanne-Shmigol, M.Sc.S.Aud(C)
  • CASLPO Regulated
  • SAC Certified
  • CAA Registered
  • Certified Tinnitus Retraining Therapist (TRT)
  • Certified in Cerumen Management
Since 2013
Genia brings to the table a meticulously personalized approach toward audiological care designed to cater to the individual hearing requirements of each patient. This commitment ensures the delivery of the best possible outcomes for enhancing the quality of life of her clients. With an unwavering passion for audiological health, she is devoted to serving the Ottawa community. With a rich experience spanning over 10 years, Genia has been proficient in addressing a broad spectrum of hearing issues, from the commonplace to the seriously complex. She caters to adults and children (8 years and older) as a clinical and dispensing audiologist.
As part of her commitment to professional development, Genia regularly participates in training programs and is a regulated member of the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO). She also holds Speech-Language & Audiology Canada (SAC) certifications and the Canadian Academy of Audiology (CAA). She is additionally certified in Tinnitus Retraining Therapy (TRT) and Cerumen (earwax) Management, underpinning her approach to best practices and strict adherence to the CASLPO code of ethics.
Genia's academic credentials include a Master of Health Science with Honours (M.Sc.S.Aud) in Audiology from the University of Ottawa and a Bachelor of Science (B.Sc) with Honours from the University of Montreal. Originally from Ukraine, Genia is proficient in providing audiological services in English, French, Ukrainian and Russian.


While we've successfully helped a large number of patients, our website does not feature testimonials due to restrictions imposed by The Ministry of Health and Long-Term Care, which prohibits using patient testimonials by any regulated health professional.

Hearing Health and Audiology Services

Comprehensive hearing/audiological evaluations for
  • Medical diagnosis
  • Hearing loss management and monitoring
  • Hearing conservation
Additional audiology services:
  • Tinnitus assessment and solutions
  • Tinnitus retraining therapy (TRT)
  • Corporate hearing screenings & tests
  • Auditory processing assessment
  • Earwax removal
  • Hearing aid fitting with Real-Ear-Measurement (REM)
  • Electroacoustic assessments of hearing aids
  • Custom ear and hearing protection molds fitting
  • Otoacoustic Emissions Testing (DPOAE, TEOAE)
  • Hearing aid repair and maintenance
Learn more about our services
Hearing assessment for adults and children

We use state of the art diagnostic tools to provide the most accurate hearing assessment for our patients.

Earwax management

We offer gentle earwax management services for adults and children 8 years and older using safe and effective techniques.

Tinnitus solutions

We offer a wide range of tinnitus diagnostics, management and treatment solutions.

Custom ear plugs

Our custom ear plugs are individually hand-sculpted to fit your needs. You will get superior protection, comfort and fit.


Our audiology clinic offers tele-audiology services for convenient and accessible hearing care from anywhere with an internet connection. With secure video conferencing technology, we can provide evaluations, consultations, hearing aid fitting, and follow-up care without requiring in-person visits. This service is perfect for those with transportation limitations, health concerns, or busy schedules. It saves travel time and minimizes waiting room experiences, prioritizing your time and well-being. Schedule an appointment to experience the convenience and flexibility of our tele-audiology services today. We also offer a 15-minute, no-obligation consultation to ease any concerns and answer any questions you may have.

Hearing Aid Services

At Ottawa Hears, we take pride in our comprehensive array of hearing aid options, spanning a diverse range of brands, styles, and technological sophistication. This breadth of choice assures our clients can locate the optimal auditory enhancement solution that aligns with their specific needs and preferences. Our audiologist specializes in tailoring hearing aids to patients that provide a harmonious balance of functionality and cost-efficiency. This individualized approach to fitting ensures each patient enjoys improved hearing quality without compromising financial comfort.

Regarding pricing, Ottawa Hears demonstrates a solid commitment to affordability, maintaining a competitive edge against other local providers. Moreover, the Ontario Health Insurance Plan (OHIP) provides a maximum allowance of 1000$ toward the purchase of a pair of hearing aids, under the Assistive Listening Devices program (based on eligibility). Additionally, some private insurance policies may cover partial or even total costs associated with hearing aids. Therefore, we recommend verifying the extent of your coverage to ascertain potential insurance benefits.
Hearing aids - How to choose the right one for you!

Hearing aids differ significantly in terms of price, size, special features, and how they're inserted into the ear. Our audiologist will help you select the ideal hearing aids based on your personal needs and criteria.


We offer a wide range of assistive listening devices designed to enhance your hearing in various activities such as during work meetings, speaking on the phone, watching TV, remote work meetings, etc.

Hearing Aid Test Drive

Please take advantage of our unique Hearing Aids test drive program. You and your audiologist will select the optimal hearing aid pair you will take home. Take your time to decide if this is the right pair for you or if you want to try something else.

Make a Difference

As part of our commitment to giving back to the community, we support recent refugees by offering complimentary hearing services to those in need. To continue our mission successfully, we are seeking sponsorships that can aid us in providing hearing aids to those who require them.

Our Manufacturers

We Collaborate With

Authorized 3rd Party Vendor For

Contact Us

You don't need a medical referral to see our audiologist, call us or fill in the contact-us form to book an assessment.
We are also serving retirement homes and long-term care facilities in the Greater Ottawa-Gatineau area.

Call & Text 613-808-0779 | EMAIL info@ottawahears.com

We are pleased to offer you the convenience of two accessible locations with free parking.

Ottawa Hears Audiology
400 March Rd #125
Kanata, ON
Phone: (613) 808-0779
Hours: By Appointment

Westend FamilyCare Clinic FHT
80 Michael Cowpland Dr
Ottawa, ON
Phone: (613) 599-3321
Hours: By Appointment