Welcome to Ottawa Hears Audiology, Tinnitus and Hearing Aid Centre, a unique and boutique-style audiology clinic, led by the highly skilled and certified audiologist Genia Kanne-Shmigol, Doctor of Audiology. With more than 11 years of experience, she brings both expertise and care. We focus on preventative hearing and ear care for the entire family, and we are dedicated to improving the lives of individuals dealing with hearing loss, tinnitus, and earwax issues through a multidisciplinary, patient-centered approach.


Independent audiology clinic

As an independent audiology clinic, we prioritize your unique hearing needs by providing a diverse range of hearing aids from all major global manufacturers. Our extensive selection encompasses models from high-end to cost-effective options in various styles, guaranteeing a perfect fit for your specific requirements and budget. This freedom from brand limitations ensures you receive the best possible solution tailored just for you

One-stop for all your hearing and ear needs

Our audiology clinic serves as a one-stop destination for all hearing needs, offering comprehensive solutions such as evaluations, consultations, and hearing aids. We cater to various requirements, ensuring personalized care and patient convenience.

Prioritizing excellent audiological best practices

Our audiologist, with over 10 years of experience, is highly skilled and knowledgeable. She continually expands her expertise by attending top global conferences to provide exceptional patient results. Her dedication to learning and growth is evident in the outstanding care she delivers.

Trusted by many physicians and affiliated professionals.

Our audiology clinic has earned the trust of numerous physicians due to our exceptional patient care, cutting-edge technology, and highly qualified audiologist. We work closely with medical professionals to provide comprehensive hearing solutions and ensure optimal patient outcomes.

Authorized 3rd Party Vendor

  • Assistive Devices Program of Ontario (ADP)
  • Veterans Affairs Canada (VAC)
  • Workers Safety and Insurance Board (WSIB)
  • Ontario Disability Support Program (ODSP)
  • Interim Federal Health Program (IFHP)

Competitive prices

We believe everyone deserves access to high-quality audiology care, so we have designed our pricing structure to be affordable and accessible. Despite our highly competitive prices, we never compromise on the quality of our services.

Services offered in English and French

Our audiologist is proficient in English, French, and several other languages, enabling her to establish effective connections with individuals from diverse communities and cultural backgrounds.

Fill in the contact-us form to request a callback regarding any of our services.


Genia Kanne-Shmigol, Au.D(C), Doctor of Audiology
  • CASLPO Regulated
  • SAC Certified
  • CAA & AAA Registered
  • Certified Tinnitus Retraining Therapist (TRT)
  • Certified in Cerumen Management
Since 2013
Genia Kanne-Shmigol, Doctor of Audiology and chief audiologist, offers a multidisciplinary and personalized approach to audiological care, tailored to meet each patient's unique hearing needs, ensuring the best possible outcomes and enhancing their quality of life. With an unwavering passion for audiological health, she is devoted to serving the Ottawa community. With over 12 years of experience, she effectively addresses a wide range of hearing issues, serving adults and children (4 years and older) as a clinical and dispensing audiologist.

As part of her commitment to professional development, Genia regularly participates in training programs and is a regulated member of the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO). She also holds certifications from Speech-Language & Audiology Canada (SAC) and the Canadian Academy of Audiology (CAA). Additionally, she is certified in Tinnitus Retraining Therapy (TRT) and Cerumen (earwax) Management, adhering to best practices and the CASLPO code of ethics.

Her academic credentials include a Doctor of Audiology (Au.D) with honours from A.T. Still University, a Master of Health Science (M.Sc.S.Aud) with honours in Audiology from the University of Ottawa, and a Bachelor of Science (B.Sc) with honours from the University of Montreal. Originally from Ukraine, Genia provides audiological services in English, French, Ukrainian, and Russian.

Genia immigrated to Canada at 12 years old and discovered her passion for audiology in Montreal. After working for global hearing companies in Ottawa, she founded and operates the Ottawa Hears Audiology, Tinnitus, and Hearing Aid Centre. Her family taught her perseverance, inspired by her surgeon grandfather. Genia thrives in high-paced environments, continuously learning and evolving. Outside of work, she enjoys nature, hiking, kayaking, and spending quality time with her husband, two kids, family, and friends.


A Note on the Absence of Testimonials on Our Site.

While we've successfully helped a large number of patients, our website does not feature testimonials due to restrictions imposed by The Ministry of Health and Long-Term Care, which prohibits using patient testimonials by any regulated health professional.


Comprehensive hearing/audiological evaluations for
  • Medical diagnosis of hearing loss and tinnitus
  • Hearing loss management and monitoring
  • Hearing conservation
Additional audiology services
  • Tinnitus Assessment and Solutions: Comprehensive evaluation and personalized treatment plans.
  • Tinnitus Retraining Therapy (TRT): Specialized therapy to manage and reduce the impact of tinnitus.
  • Auditory Processing Assessment: Evaluations available for both adults and children aged 7 years and older.
  • Earwax Removal: Utilizing ENT-approved methods for safe and effective removal.
  • Hearing Aid Selection and Fitting: Incorporating Real-Ear Measurement (REM) for precise fitting and optimal performance.
  • Electroacoustic Assessments: Evaluating the performance of hearing aids.
  • Custom Ear and Hearing Protection Molds: Customized fittings for effective noise protection.
  • Otoacoustic Emissions Testing (DPOAE, TEOAE): Assessing inner ear health.
  • Hearing Aid Repair and Maintenance: Ensuring ongoing optimal performance.
Hearing assessment for adults and children

We use state of the art diagnostic tools to provide the most accurate hearing assessment for our patients.

Earwax management

We offer gentle earwax management services for adults and children 5 years and older. These procedures are as sophisticated as those used by otolaryngologists (ENT specialists). Methods like micro-suction, curettage, and irrigation are known for their safety and effectiveness.

Tinnitus solutions

In the realm of tinnitus treatment, we continuously enhance our expertise. We proudly hold accreditation in Tinnitus Retraining Therapy (TRT) from the Jastreboff Hearing Disorders Institute in Maryland. This internationally recognized method boasts a remarkable 94% success rate in effectively managing tinnitus.

Custom ear plugs

Our premium custom ear plugs, tailored to your ears, help prevent hearing damage in loud environments by reducing sound to a safe level, while maintaining natural sound quality. Ideal for law enforcement, hunters, swimmers, musicians, light sleepers, and noisy occupations. Available in a range of materials.


About Our Pricing

Ottawa Hears Audiology adheres to the regulated fees set by Speech-Language and Audiology Canada (SAC) to ensure high-quality, fair, and accessible care for all our clients. Speech-Language and Audiology Canada (SAC) is the national association representing speech-language pathologists, audiologists, and communication health assistants. SAC sets clinical and ethical standards to promote excellence in these professions.

Core Clinic Fees

  • Comprehensive Audiological Assessment - $249
  • Cerumen Management (earwax removal) - $75 per ear for standard removal procedure
  • Tinnitus Assessment - $249
  • Audiological Interpretative Report- $100
  • Forms/Letters/Questionnaires - 100$
  • Premium Hearing Aids - from 1495$ per hearing device


At Ottawa Hears, we take pride in our comprehensive array of hearing aid options, spanning a diverse range of brands, styles, and technological sophistication. This breadth of choice assures our clients can locate the optimal auditory enhancement solution that aligns with their specific needs and preferences. Our audiologist specializes in tailoring hearing aids to patients that provide a harmonious balance of functionality and cost-efficiency. This individualized approach to fitting ensures each patient enjoys improved hearing quality without compromising financial comfort.

Regarding pricing, Ottawa Hears demonstrates a solid commitment to affordability, maintaining a competitive edge against other local providers. Moreover, the Ontario Health Insurance Plan (OHIP) provides a maximum allowance of 1000$ toward the purchase of a pair of hearing aids, under the Assistive Listening Devices program (based on eligibility). Additionally, some private insurance policies may cover partial or even total costs associated with hearing aids. Therefore, we recommend verifying the extent of your coverage to ascertain potential insurance benefits.
Hearing aids - How to choose the right one for you!

Hearing aids differ significantly in terms of price, size, special features, and how they're inserted into the ear. Our audiologist will help you select the ideal hearing aids based on your personal needs and criteria.


We offer a wide range of assistive listening devices designed to enhance your hearing in various activities such as during work meetings, speaking on the phone, watching TV, remote work meetings, etc.

Hearing Aid Test Drive

Please take advantage of our unique Hearing Aids test drive program. You and your audiologist will select the optimal hearing aid pair you will take home. Take your time to decide if this is the right pair for you or if you want to try something else.

Make a Difference in Our Community

From every audiology service provided, we donate to organizations like The Queensway Carleton Hospital, The Ottawa Hospital, CHEO Hospital, and local seniors' centres.

Our Manufacturers

Reimbursable By Most Providers (verify with your insurance)

Authorized 3rd Party Vendor For


You don't need a medical referral to see our audiologist, fill in the contact-us form to book an assessment.
We are also serving retirement homes and long-term care facilities in the Greater Ottawa-Gatineau area.

Call 343-800-5909 | EMAIL info@ottawahears.com

We are pleased to offer you the convenience of two accessible locations with free parking.

Ottawa Hears Audiology
400 March Rd #125
Kanata, ON
Phone: (343) 800-5909
Hours: By Appointment

Westend FamilyCare Clinic FHT
80 Michael Cowpland Dr
Ottawa, ON
Phone: (613) 599-3321
Hours: By Appointment